Online Casino Adrenaline
4.5/5

Online Casino Adrenaline

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The full review of Casino Adrenaline is summarized in the column. You can copy it 😊

CategoryDetails
SoftwareBelatra, Betsoft, BGAMING, Endorphina, Evolution Gaming, Ezugi, Microgaming, NetEnt
Deposit MethodsBitcoin, Bitcoin Cash, Dogecoin, EcoPayz, Ethereum, Litecoin, MasterCard, Neteller, Skrill, Visa
LicencesCuracao
Withdrawal Limits€4,000 a Week
Restricted CountriesAfghanistan, Albania, Algeria, Armenia, Asia, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Cambodia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iran, Iraq, Ireland, Italy, Latvia, Lithuania, Malta, Moldova, Montenegro, Netherlands, New Zealand, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK, Ukraine, US
LanguagesEnglish
CurrenciesAUD, CAD, EUR, GBP, USD

At First


I must admit that I hadn’t come across the name Casino Adrenaline before this review. To my surprise, I discovered that this brand has been in operation since 2012, which is longer than the majority of the top-rated online BTC casinos featured on this site. In fact, it predates the time when a single Bitcoin cost less than $50.

In contrast to the bustling popularity of Bitcoins, Casino Adrenaline has maintained a somewhat low-key presence over the years. In this review, we’ll explore various aspects of the casino, from its payment methods and bonuses to its game offerings and more.

Software

At first glance, Casino Adrenaline presents itself as a well-structured and conventional online casino. Having reviewed thousands of online casinos during my over 10-year career in this industry, I’ve developed a keen sense of what to expect from such sites. Often, it takes just a few moments on the homepage to gauge how the rest of the review will unfold.

Much of this initial impression is influenced by factors like the casino’s theme, name, and logo. Some casinos overlook the importance of these elements, opting for a bland theme, an irrelevant name, and a logo that appears hastily designed.

When a casino falters in these areas, it can be indicative of a lackluster overall experience. Fortunately, none of these concerns apply to Casino Adrenaline. The casino sports an appealing name, a stylish black-and-red aesthetic, and a user-friendly layout that facilitates easy navigation.

While it’s true that you can’t judge a book by its cover, in the realm of online casinos, a polished and well-designed exterior often signals a high-quality interior. This principle held true for the excellent Cadabrus Casino and many other top casinos reviewed on this site. The real question is whether Casino Adrenaline’s appeal continues beyond its visual presentation or if it stands as an exception to the rule.

Casino Adrenaline Games

Casino Adrenaline is a Bitcoin casino that operates on the SoftSwiss platform. This platform gives the casino access to a wide range of games from top providers, including Betsoft, Microgaming, NetEnt, Booming Games, and Endorphina.

For live casino games, Casino Adrenaline partners with Evolution Gaming and Ezugi. The casino offers a diverse selection of jackpot games, feature-packed titles, and more. All aspects of the casino are mobile-friendly and work seamlessly on all platforms.

While some players may prefer a wider selection of game providers, Casino Adrenaline’s current offering is still impressive. With Betsoft and NetEnt games in its arsenal, the casino easily captures one’s attention for hours.

The casino also offers a variety of filter options, making it easy to find specific game categories, such as slots, card games, roulette, craps, video poker, poker games, and jackpot games.

Casino Adrenaline Bonuses

Casino Adrenaline offers a generous welcome bonus for new players. This bonus consists of a 110% matched deposit bonus up to 1 BTC, plus 189 free spins.

The casino also offers a reload bonus, with a cap of 5 BTC, and a cashback promotion running every Monday.

I was pleasantly surprised by the size of these bonuses. Considering the fact that Casino Adrenaline is a relatively unknown casino, I was expecting bonuses that were more modest. However, the casino has exceeded my expectations in this regard.

Overall, Casino Adrenaline offers a good selection of games, a variety of bonuses, and a mobile-friendly platform. I would recommend this casino to anyone looking for a Bitcoin casino with a strong selection of games and generous bonuses.

Casino Adrenaline Banking Options

Casino Adrenaline offers a variety of banking options, including Bitcoin, Ethereum, Litecoin, Dogecoin, Interac, and Skrill. Deposits are instant, and withdrawals are processed within 24 hours.

The casino has relatively low limits, with a maximum deposit of €4,000 and a maximum withdrawal of €4,000 per transaction. These limits also apply to weekly and monthly withdrawals.

The limits are based on a number of factors, including the player’s currency, location, and activity. However, they can be restrictive for some players. For example, a new player who deposits the maximum amount of €4,000 and wins €45,000 would have to withdraw their winnings over a period of 11 weeks. This could be frustrating for some players.

Casino Adrenaline does offer a VIP program that can increase the withdrawal limits for players who reach higher levels. However, this requires high-roller activity, which may not be feasible for all players.

Overall, the banking options at Casino Adrenaline are reliable and secure. However, the low limits may be a drawback for some players.

Highlights

🏆 Well-Established Casino

🕰️ Long-Standing Presence

🎁 Generous Welcome Bonus

💰 Bitcoin and Traditional Payment Methods

🖥️ User-Friendly Interface

🌟 VIP Program

👥 Customer Reviews and Support

Negative Reviews of Casino Adrenaline

As a casino reviewer, I have read thousands of user reviews over the years. I have found that negative reviews often fall into three categories:

  1. Bad bonuses: These players are unhappy with the bonus terms. They may have misunderstood the terms or overlooked the fine print, and as a result, they did not receive the bonus they were expecting.
  2. Bad losers: Everyone experiences losing streaks at times. However, some players may not understand that the casino is not responsible for the outcome of games, and they may take their frustration out on the casino in the form of a negative review.
  3. Other issues: If a review does not fall into one of the first two categories, it is worth taking seriously.

In the past, I have highlighted how even excellent casinos, like Slotsheaven, receive negative reviews. Therefore, it is not alarming to see a number of negative reviews for Casino Adrenaline. However, what is concerning is that many of these reviews fall into the third category.

Players have complained about site issues, timeouts, and subpar customer support. I can personally confirm that the site is not the best I have encountered. During my session, I experienced a timeout and a few minor instances of lag. It is worth noting that I was using a VPN at the time, and these issues may have been caused by a less-than-optimal connection.

Regarding customer support, my experience aligns with the negative reviews. The support team is not unhelpful or unprofessional, but they do appear to lack thorough training. Many customer support interactions are slow and cumbersome, often involving representatives who may not speak the player’s language fluently or fully understand the casino’s operations.

I got the impression that Casino Adrenaline’s customer support team is somewhat more inept than the average. If not for the negative reviews corroborating this issue, I might have attributed it to a new and inexperienced team. However, this does not seem to be the case. Support responses are sluggish, and the team sometimes struggles to grasp the casino’s functionality, unnecessarily prolonging interactions.

I had a similar experience with Microsoft support a decade ago. I reached out to them for a simple issue with my Xbox. After being placed on hold for an hour, I connected with an American representative who asked basic identifying questions. I promptly provided my user ID and email, and then he requested my name. I shared it, and then he asked me to spell it out letter by letter. This spelling process felt interminable, with each keystroke registering slowly.

For the record, my name is neither complex nor prone to mispronunciation.

After 10 minutes of this ordeal, he inquired about my address, and I had to spell that out letter by letter as well.

Overall, the negative reviews of Casino Adrenaline are concerning. While some of these reviews may be from disgruntled players, the fact that many of them share similar complaints suggests that there is a legitimate problem with the casino.

Last details

Another 10 minutes later, we moved on to my email address.

After two hours on the phone, he finally listened to my problem and politely informed me that it was an issue he couldn’t assist with and provided me with another number to call.

The moral of the story is that we all have our limits when it comes to dealing with customer support. When a site exceeds those limits, it’s only then that experiences turn into negative reviews and exasperating stories. Unfortunately, it seems that Casino Adrenaline has reached that point. This is a significant disappointment considering its nearly decade-long presence in the industry. One would expect that it would have improved in this area over time.

Online Casino Adrenaline Details

Withdrawal Limits
Restricted Countries
Licences
Languages
Currencies
Established

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5.0
Trust & Fairness
5.0
Games & Software
6.0
Bonuses & Promotions
2.0
Customer Support
4.5 Overall Rating

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